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FAQ

  • When can I mow or water after an application?

    We recommend waiting at least two to three days before you mow and at least one day before you water. It is better to water a day before mowing to allow fertilizer to dissolve. Remember summer applications need water more than others.

     

  • When is it safe for my children or pets to walk on the lawn after treatment?

    When the application is dry, the lawn may be used as normal.

     

  • How often do you treat the lawn?

    We treat every 6-8 weeks depending on the weather.

     

  • How many times a year does the lawn get treated?

    Depending on your service plan. Rush Lawn Care & Design, Inc. has five treatments a year and one lime application; from January to January.

  • Are the applications harmful to my family and pets?

    All of the products that we use are mixed and applied according to the stringent requirements of the Environmental Protection Agency. In their diluted form they are considered by the E.P.A. to be practically non-toxic. There is not a single credible study linking lawn care products to any adverse health effect. In most every case, consumers at your local garden store can purchase the products we use. For more information on pesticide safety please visit pestfacts.org.

  • Do you have an organic (all natural) treatment plane?

    We do not currently provide organic lawn treatments. All natural lawn care products are available: however, these products do not undergo the rigorous testing required to be approved by the Environmental Protection Agency. There is no evidence that these products are safer or more effective than products now in common use by professionals and do-it-yourselfers.

     

  • Do you trim shrubs or mow lawns as well as treat them?

    Yes, Rush Lawn Care & Design, Inc. has a separate division, which provide seasonal and annual maintenance in the Searcy Area only.

     

  • How do I pay for the service?

    Rush Lawn Care & Design, Inc. will leave an invoice or a service slip each time we service your lawn. If there is a balance on the remittance slip, you may send in a check with the envelope provided. We also accept debit or credit cards. Your technician is not allowed to accept cash.

     

  • Is there a yearly contract required?

    No, there is no contract to sign or any obligation on your part. Our results speak for themselves.

     

  • Is there a charge for follow-up service calls?

    Please allow 7 days for the fertilizer and weed control to take full effect. If, within 6 weeks of your application, you need more weed control or fertilizer, simply contact our office. We will send your technician out free of charge. Applications are scheduled approximately 5-7 weeks apart. If a service call is requested and it has been 6 weeks or longer since the last application, the next application will be applied instead of a service call.

     

  • What kind of guarantee do you give?

    We will return, at no additional charge, to take care of any weeds that remain or to add any additional fertilizer after an application has been made, upon being notified by you, the customer. Rush Lawn Care & Design, Inc. will do everything reasonably possible to make sure that every one of our customers is satisfied.

     

  • Is Rush Lawn Care & Design, Inc. licensed?

    All commercial lawn care applicators are required by the state of Arkansas State Plant Board to be licensed and insured to apply pesticides of any sort. All lawn care application technicians are required to be tested, certified and re-certified every three years.

     

  • Why did the lawn turn yellow after the last application?

    Sometimes after an application in the summer months, the yard will get a little tip-burn. The salts in the fertilizer may slightly burn the grass. Also in extreme temperatures, the weed control, which kills weeds, can stress your turfgrass creating temporary yellow appearance. This condition usually will go away after you mow your lawn and fertilizer has taken effect. Please follow the listed watering instructions to aid in the recovery of a lush green lawn. In the fall and winter, your Bermuda or Zoysia areas may turn yellow to yellow-brown after this application. This is normal for this time of year. The yard is going dormant and may not turn green again after this application.

     

  • Why do I still have nutsedge (nutgrass) and dallisgrass?

    Dallisgrass, nutsedge (nutgrass, yellow an purple), and crabgrass are the most common summer grassy weeds in our area. the pre-emerge that we put on the lawn is designed to control crabgrass, not nutsedge or dallisgrass. Summer grassy weeds must be sprayed after they emerge when the temperature is consistently above 85 degrees, usually after June 1st. Please be patient with summer weed control. Most summer weeds need at least one extra application (no charge in between applications) during the summer months.

     

  • What is Lime?

    Lime is calcium oxide applied in granular form. Lime helps improve lawn color and density, controls thatch, and increases root development. Lime balances the pH levels in the soil that have been effected by the fertilizer applications throughout the year. We recommend a maintenance dose of lime each year for those lawns located in areas with deficient soils.

     

  • Do I have to be home?

    No. Most of our lawns are serviced during normal working hours. Unless otherwise instructed, your technician will complete his work and leave an invoice at your door.

     

  • What if it rains after an application?

    Rain is beneficial following a pre-emergent, fertilizer, or lime treatment and will not affect results. If after 7-10 days, the weeds do not begin to shrivel and die out, please call and we will gladly retreat the weeds at no additional cost to you.

     

  • What about lawn disease?

    Our trained applicator will notify you if your lawn shows signs of disease. He'll also advise you on the best treatment. Because lawn diseases are unpredictable and treatments are so variable, there is no guarantee of results. Application of lawn disease control is not part of our regular program and will be applied, as conditions require.

     

  • What are your payment terms?

    An invoice left at the time of service. An envelope will also be left for your convenience in mailing your payment to us.  Your technician is not allowed to accept cash. Please make payment by check, debit or credit card  Payment on account is due upon receipt of invoice. If you are not satisfied and are holding payment, please contact the office so we can take care of whatever problem you have concerning the lawn. A 30-day grace period is allowed. After 45 days, interest begins to accrue at the highest legal limit. If balance exceeds 90 days and arrangements have not been made with us, the account will be submitted for collection. A collection fee, not to exceed 40% may be added to the account at this time.

     

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